Extended Warranty Program
Elevated Protection for a Lifetime of Wellness
Your wellness investment deserves world‑class protection. That’s why we offer a tiered Extended Warranty Program designed to enhance confidence, deliver premium support, and ensure your device performs beautifully for years to come. Choose the plan that best complements your lifestyle and enjoy elevated peace of mind long after your purchase.
Extended warranty options are available for most products that offer our complimentary 3‑year limited warranty. It’s the perfect foundation for expanded protection options and ensures coverage from the moment your device arrives.
For information on the general warranty that comes with every purchase click here.
Silver Plan
Effortless Confidence, Extended Peace of MindThe Silver Plan extends your warranty an additional two years of coverage. This plan is ideal for customers who want reliable, long‑lasting protection with essential benefits, including:
- Two additional years of coverage
- Parts and repairs
- Refurbished replacement if needed
- One‑time replacement eligibility in cases of misuse (per policy guidelines)
- Coverage begins on the original purchase date
- 15‑day cancellation window
Gold Plan
Premium Protection for a Luxurious Ownership ExperienceThe Gold Plan is our most popular elevated option, extending your warranty an additional four years of coverage. It’s designed for customers who value premium service, top‑tier support, and maximum protection. Benefits include:
- Four additional years of protection
- Full replacement with a brand‑new unit when required
- Priority customer support — move to the front of the service queue
- All benefits included in the Silver Plan
- Complimentary premium product included with select devices:
- Undercounter Water Machine: free CF filter
- Countertop Water Machine: free combo filter
- HBOT: free clean
- PEMF Mat: free grounding mat
- Coverage begins on the original purchase date
- 15‑day cancellation window
Shipping & Service Transparency
Your warranty experience should feel as seamless and supportive as your product itself.
- We cover the return shipping label when sending your product back to us for service
- Customers are responsible for outbound shipping of replacement units
- Extended warranty options are available on each product page during purchase.
For Returning Customers
Already own your product? You can still extend your warranty.
- Simply submit a request through our warranty form
- Our support team will verify your original purchase and complete your extended warranty order for you
- Access to the form is available through individual product pages and our dedicated Warranty Information Page